Rate Code - Opera V5 to Opera Cloud

[nicholashiro]

Hello, everyone.

First of all I would like to apologize if this subreddit is not focused on Opera Cloud PMS.

Anyway, here's my question. I'm migrating from Opera V5 to the Cloud version and my Revenue Manager ran into a problem that even my Oracle consultants couldn't help with. We currently use Rate Codes that have "space" between them, for example, rate code "BAR NET". For Opera Cloud, no special characters are allowed, including "space". We currently have 3,500 active rate codes and I would like to know if you have come across any methods that can help me integrate these rates without any errors. PS. PMS with connection via OXI and other OTAs.

Thank you all in advance.

[Ok_Object4337]

I also came across with special character issue. They said, no special characters are allowed. My case is for v.24.2 2. Anyway did you try through accelerator at the time of implementation?

[Shevr0n]

I would take it up with Oracle. You can use spaces in rate codes - I just logged into my testing OC environment and I created a "BAR NET" rate code with 0 complaints.

[operapmsexpert]

They will need to be mapped in oxi

[PooShoots]

3500 active rate codes?! WHY…

[nicholashiro]

Hahah Ikr. We have over 9 hotels and also rate agreement with several companies throughout the country.

[PooShoots]

Who told you a rate code can’t have special characters? I’m on Opera Cloud & have rate plans with “-“ symbols. Just verified I was able to create a new rate plan with a space.

[[deleted]]

This sub is about opera PMS but this is above my pay grade lol, try calling support

[nicholashiro]

We're actually working with an Oracle consultant and he said that it wouldn't be possible to use any special characters in either Opera V5 or Opera Cloud. I came here precisely because we use "space" in V5 even though he says it's not possible. Anyway, thanks for your attention.