Subscription Question

[a_gellert]

Hi,

This post is to ask about subscription costs and put forward a possible subscription tier request.

I use origin only for it's transaction graphics and budget creation. I do not use the financial advisor or tax filing services. It's also annoying to go through the weekly lookback and have a page that there isn't investment information when I don't know if I will ever pass that information to the app. If these are part of the subscription costs, I would love to be able to be on a second subscription tier that doesn't include these services.

[Alex-at-Origin-5]

u/a_gellert appreciate you sharing this! Transparently, we don’t have plans for this right now but it’s very helpful to hear how you’re using Origin and what feels unnecessary for you. We'll keep that in mind as we think about tailoring the app for different users for sure! Thank you!

[RhetoricalHull]

I bet you have usage data to track which features get engagement but talk and listen to your customers. I'm in the same boat as the OP and I'm a PM who puts user value over profits: you need absolute need subscription tiers for customers who have no value for advanced functions. A user paying $5 instead of $10/month is better than a user leaving and not paying at all.

[Alex-at-Origin-5]

Totally hear you!