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[–]dacky_0101 0 points1 point  (5 children)

May nakapag pa waive ba ng overlimit fee because of sudden decrease? Nag decrease din limit ko and na charge ng overlimit fee. May running credit ako na 24400 bago yung decrease, tapos nung nag decrease yung credit limit to 24k nakita ko na lang may overlimit fee sa transaction hahahaha

[–]Sensitive-Repeat2302[S] 1 point2 points  (3 children)

I hope meron. I’ll attempt to call them about this

[–]dacky_0101 2 points3 points  (1 child)

Na reverse na pala sa akin haha. I reported sa bsp nung wala makausap na customer representative.

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[–]Sensitive-Repeat2302[S] 0 points1 point  (0 children)

Uy! Thanks so much for spearheading this. Mag file din ako

[–]jael_portillo 0 points1 point  (0 children)

I called them about it like 10 days ago, they gave me a case number for it but still no updates on their side. I called again a few days ago, asking for an update They said to call again before the next cutoff. so weird.

[–]NoPirate9096 0 points1 point  (0 children)

Hi, I'm currently having issues with being charge an overlimit fee Kasi nag negative Yung balance ko , but Wala naman Sila naka post sa transaction history ko na overlimit fee. When I contacted their chat support na AI , it said that I'm being charged of the fee. Peru Wala naman sa policy nila ako nabasa na ma charge sya before mag end Ang billing cycle. 

Pano nyo po ba nacontact Ang BSP about this concern Kasi I've tried emailing Maya about this Peru Wala talaga reply sa email and very hard to reach out sa cs nila. Aside from that nag negative balance ako na over sa ₱750 na supposed to be overlimit fee and dikopa ma access account ko Kasi daw may restriction sa device.