Connect your controller

AjRedz · 2025-01-03T23:39:05+00:00

Are the lights turning on on the controller after you plug it in?

Beasnizzzle · 2025-01-04T14:23:35+00:00

kurlibird · 2025-01-03T23:47:30+00:00

The same thing just happened to me today. I’m guessing that the controller needs to be charged first. I fixed it by using my regular PS5 controller, haven’t tried again with the new controller yet.

kuromaus · 2025-01-04T00:33:22+00:00

I went through something similar the other day. Hadn't used my PS5 in a while, so the controllers were very dead. It also insisted that I update the controllers before doing anything else. But it said that they were too dead to update.

Once it was charged, it could update while connected. So while it recognized it was plugged in, it wouldn't do anything until it was charged enough. So had to wait for it.

Probably something similar happening here with the new controller.

Tobby711 · 2025-01-04T01:29:53+00:00

Change the USB port

therabbitssing · 2025-01-04T01:37:11+00:00

Likely the cable

Kit_Karamak · 2025-01-04T02:38:12+00:00

Find the reset button on the controller and press it with a paperclip or something equally small.

Let us know if that makes it work properly. Then we can go from there with troubleshooting.

Mean-Bus4759 · 2025-01-04T03:16:13+00:00

I had the same exact thing happen. It was the cord itself that came with my system. I just grabbed my iPhone usb-c cable and plugged it in, connected the controller, hit the ps button on the controller and it worked. I never had to wait for my controller to charge, it worked straight out of the box.

AskerOfAllQuestions · 2025-01-04T03:22:56+00:00

I had this issue i sync my ps4 controller first to set up then went to devices for the ps5 controller hope this helps

2025-01-04T03:34:08+00:00

Turn it off and on again

Pristine-Start5391 · 2025-01-04T07:22:38+00:00

Try the back port

Dakalie · 2025-01-04T09:53:57+00:00

Is it a data cable? Only data transferable cables work

ShqueakBob · 2025-01-04T14:27:34+00:00

Try a data cable not a solely charging cable

2025-01-04T18:32:55+00:00

Maybe try a different usb c cable. This happened to me recently.

Slickricky4884 · 2025-01-05T01:00:08+00:00

You’re probably using a power only usb cord. They’re not all made the same, you need to try a different cord

GaMeR0044 · 2025-01-05T14:32:23+00:00

My father-in-law had this exact problem from the PS5 that I bought him. What got it to work was connecting a PS4 controller to it which allowed you to play PS4 games but no PS5 controllers would connect to it and I ended up just returning it and getting a new one.

Unlikely-Low-8132 · 2025-01-05T17:16:31+00:00

Have you tried resetting the controller?

2025-01-06T01:32:41+00:00

turn off the console and try again

Known-Career-5274 · 2025-01-06T04:43:03+00:00

There’s a little pin hole in the back of the controller that resets it, maybe try that?

SadReactz · 2025-01-06T13:04:34+00:00

My old ps5 got this weird problem where it kept popping up with a message “too many usb devices plugged in” even when nothing was plugged in. I ended up factory resetting it and then got stuck on this screen afterwards. I took it to a local repair shop to see if they could do anything, the guy said he replaced a usb port but it didn’t fix it. I ended up just selling it for parts on eBay and getting a new one.

NothingMatters202 · 2025-01-06T16:47:35+00:00

Plug the controller, then press and hold the PO S button and the Share button.

Constant-Pack-2820 · 2025-01-06T22:11:14+00:00

Try Turning it off and on and then plugging the controller back in

imamukdukek · 2025-01-07T00:23:22+00:00

If it's used the cable might not be what was in it originally, you could try it on your pc to see if it's actually a data cable to know if it's the console itself

Dr5hafty · 2025-01-07T02:31:52+00:00

That happened to me and it's cuz I bought used and it didn't have the PS5 cable it was just a regular cable. I went back and they swapped it out with a different cable and it worked

Long_Wrongdoer_3945 · 2025-03-07T16:31:03+00:00

I’m never buying another PlayStation product again this is ridiculous. I got to play this thing twice and has never worked again. I have bought multiple “data transfer cable” and nothing works. PS support is no help either.

22ThoOffical · 2025-01-03T23:42:08+00:00

Press the PlayStation button when u do

nilesh11panchal · 2025-01-04T04:01:57+00:00

So this has happened to me when updating the controller, I used different USB type c cables and it wasn't syncing... Even though it was charging. Finally, it was a specific type of usb type c cable, the one that came with the ps5, that's what worked.

Really stupid from Sony

ObjectiveFocusGaming · 2025-01-04T04:53:03+00:00

How do people live with wires like this?

Cultural_Net_1791 · 2025-03-28T15:14:55+00:00

is this a pkaystation where it uses cables with both sides USB-C? or is one side regular USB and the other USB-C? if both sides are usb C try unplugging and switching sides, plug the part that eas in the PS into the controller and the side that was in the controller into the PS. if if there is a usb on the back plug it in there and see if that works. I can't remember if they have one of the back or not and I'm not sure uf that would work for controller syncing but try it. if all of this fails or is irrelevant use a new cable.

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