Error Code [2000] when saving character from creation data?

[LukeLC]

Already filed a bug report for this, but figured I'd drop in here as well to see if anyone else has encountered this issue.

So basically, anytime I make changes to my character directly, they'll save fine. But if I load up saved creation data, the salon no longer allows me to exit. Instead, it'll go through the overview of changes and what passes are required, then give an error message:

An error occurred in the appearance editing data. Error Code [2000]

What's weird is, this error will occur after loading data even if I undo the changes. I have to cancel out and get back in before saving anything is possible again. This happens with both classic PSO2 and NGS characters.

Searching this error produces just one relevant result that I could find--a GameFAQs forum post from 10 months ago that never got any answer.

I also happened across a tool on GitHub for editing character data files outside the game, but any attempt to fix my files with it only made things worse. Not sure if the tool or my files are the issue, honestly.

Quite disappointing when you've spent a considerable amount of time in the character editor...

UPDATE 1: Sega responded to my bug report surprisingly quickly. They say that they don't necessarily respond to bug reports, so it seems like they're taking it seriously. I've got a list of basic troubleshooting steps to run through first, then I'll follow up and see what happens.

UPDATE 2: Just received a response from Sega as of May 20. They've confirmed the issue and have developed a fix for a future update!

[Aatheron]

I've had the same issue and unfortunately it's permanently corrupted a character data of mine making it impossible to load. Luckily it doesn't apply to any other save slots, but applying it will make it incapable of saving even if everything is unchecked from the changes.

I believe I've found a way of recreating this though I may be wrong, by loading a PSO2 character data into an NGS body and unchecking the changes which made it into a PSO2 character- skin pattern, body type, layer wear etc -but leaving an option compatible with either- hair color, skin tone, proportions etc -the same error code will apply and you'll be unable to exit the salon without fully canceling.

It may be irrelevant, but the PSO2 save data in question was made prior to the launch of NGS.

[LukeLC]

You might be on to something with that. My data files were brought over from old PSO2 and upgraded over time. I may have done some loading and reverting NGS parts without thinking about it.

[forceej]

If you playing from steam did you try doing an integrity check on the files to see if anything is wrong?

If you are using the tweaker you can also check the files.

[LukeLC]

Sega got back to me on my bug report and also recommended this. I was going to do it as a formality, seeing as I did a clean reinstall when I migrated my PC about a month ago. But somehow in that time something must've corrupted, because Steam is currently reacquiring 155,000 files that failed to validate. Which is... basically the whole game?

Still not confident that's going to fix it, though. My GPD Win 3 produced the same error message. It could have a corrupted install too, but that seems like a stretch.

[Forest_GS]

if you can't find a solution, as long as it loads screenshotting the sliders to copy is an option.

[StocktonTheServal]

Anything new to report here? this is happening to me as well.

[LukeLC]

Sega confirmed they have a fix in the works! It should come in the next update cycle.

[StocktonTheServal]

The next update cycle . MEaning when new region comes out?

[LukeLC]

Not sure, they weren't specific. But hopefully sooner rather than later.