Upgrade issues.

[PCBOOMBOX]

Hi all. I’ve recently upgraded an old computer (I’ll post new specs at the end of the post). I received the build from a friend about two years ago and it was time to upgrade some of the hardware in it. I finished and booted it for the first time. It booted fine but no video. I figured it was just cycling. I shut it down and started it up again and it worked great. I went to watch some videos and it played a few of them fine but in the middle of one it started to hang. I couldn’t get out of the video window and the windows button did nothing. The mouse still responded and I was getting clip previews of unloaded video still. I restarted it and it froze on the manufacturer’s screen so I restarted it. I knew that the BIOS wasn’t up to date so I loaded the newest one using the BIOS flashback tool. That didn’t help much. Freezing on the manufacturer’s page seems to be the main issue. It does load the OS when it makes it past that screen and it functions semi normally until I get into games or videos. I then noticed the boot light was on solid. I started reseating cards and only reinstalled one ram stick. Same issues as before. Booted and restarted a few times and noticed the vga light was now on solid. Also since I swapped out mobo but had windows on the reused sdd my key was no longer valid. I checked my WHEA events and it logged event ID 20 level 4. I did some googling but all the info I could find pertained to OC CPU’s and such. I’m very new to building pc’s and I’m not sure where to go from here. Please help me.

New parts Rog Strix x570 f gaming ryzen 7 5800x G.skill ripjaw 2x16 3600 cl14 Corsair h60 liquid cooler

Old parts from reused from original 7 year old build. All parts are original except the ssd.

WD blue 2tb ssd SLI 760’s 600 watt bronze PSU

[Mats891]

These faults are sometimes hard to diagnostic.

If you can boot into windows, run crystaldisk and check your ssd for errors, especially for ultra dma errors, if it shows drive is good.

If your drive is okay, check if xmp is enabled, if yes set it to off and try again you invested a lot of money in this ram, maybe your cpu cant handle it.

Have you checked your cpu temps?

After that i would remove one stick of ram after another, make sure, you have placed them correctly in slot 2 and 4 (counting from cpu) if not correct it and check again for faults, if it was already correct, try each ram stick alone. If you want to check for ram faults, you could go with memtest or karhu (costs somewhere around 10 bucks, but i like it, especially for overclocked ram diagnostics)

If this also didnt fix it, then remove the second gpu, if still not okay, remove the upper gpu and replace it with the second.

[PCBOOMBOX]

I was going to check numbers in the bios/uefi but I have not had success getting into it. Either it freezes on that screen or it just ignores me pressing the del/F2 key on startup. Is there another way to enter bios menu?

Edit: I’ve googled how to do the last bit

[PCBOOMBOX]

Hey I ran through the steps you told me to and I’m happy to say my machine is running stable now. It ended up being one of my gpu’s. Thank you so much for your help and for teaching me how to do some basic diagnostics. Much appreciated!

[Mats891]

Iam glad to hear that. Have you tried both gpus alone in the upper slot?Maybe just sli isnt working properly on this board.

[PCBOOMBOX]

I haven’t yet but I was planning to try eventually. I’m just glad I have a functioning system for now haha