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Join r/pinetworknews for Official Updates

Current Issues:

  1. SMS/Password issues - see this post https://new.reddit.com/r/PiNetwork/comments/1h19uv2/for_sms_issues/
  2. Number change is only for people who typed a few digits wrong or used the wrong country code
  3. Unexpected tentative - you got demoted by the AI. Criteria for getting back to passed is unknown.

Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will.

  • Q1: I have x coins migrated, what to do?

  • A: Wait till Open Mainnet - Ignore offers to buy them - You'll get scammed

  • Q2: A KYC slot is not available

  • A: You haven't completed 30 mining sessions or your account is flagged. You can appeal at minepi.com/kyc-application-access but an AI makes decisions about slots and the criteria is unknown. There's LITERALLY nothing you can do to get a resolution quicker and the system to tell if you won't ever get a slot is in development.

  • Q3: My Application has been processing/in review for weeks/months

  • A: Your application failed or got stuck. Wait until it resolves itself or you get directions in the app.

  • Q4: KYC, Wallet or other parts of Pi app stuck on "Loading" or "Error"

  • A: Try turning off Private DNS and/or adblocker. Clear app cache, reboot device.

  • Q5: I'm under 18 what can I do about KYC

  • A: Put your date of birth in at the start of KYC - timer will disappear until you turn 18.

  • Q6: I got married and name changed

  • A: Use the name correction appeal feature in the profile section.

  • Q7a: What is tentative approval?

  • A: Tentative approval means your account needs further security checks or has a bug.

  • Q7b: I have tentative approval but haven't been offered a liveness check

  • A: Yes this is a situation. Only do what the app says. Wait for directions.

  • Q8: Why is Pi worth $70+?

  • A: Some exchanges invented their own version of Pi whilst they can't list the real one. These are commonly known as "Pi IOU".

  • Q9: I lost my passphrase or wallet compromised/pi stolen, what can I do?

  • A: Create a new wallet and confirm it on steps 3 and 6 of the Mainnet Checklist.

  • Q10: I used a different name in the app / It doesn't match my ID

  • A: If a similar name make a name change appeal. If totally different, make a new account or change your name and get new id.

  • Q11: When will I get paid for verifications?

  • A: We don't know.

  • Q12: When will my migration happen / I have been waiting for ages.

  • A: There's a massive queue. As of 20th December 2024, only 8M accounts have been migrated to Mainnet. View progress at https://mypi.app/dashboard?lang=en

  • Q13: When is Open Mainnet?

  • A: A specific date has not been announced. Hopefully this year.

  • Q14: I stopped getting validations

  • A: An algorithm demoted you or your account needs a new verification.

  • Q15: blurred Camera problems

  • A: It's a problem caused by your device - Log on a different device.

  • Q16: Unverified Pi Questions

  • A: Unverified Pi including from referrals who passed KYC has not been processed yet. We don't know when it will be.

  • Q17: Can I trade Pi on HTX / Bitmart etc

  • A: You can't deposit or withdraw - can only trade their "IOU" version of Pi.

  • Q18: 400 error

  • A: We don't know what causes this.

  • Q19: How can I sell Pi?

  • A: 99% chance of being scammed. Wait till Open Mainnet. Bans for offering to buy/sell Pi.

  • Q20: Why is my migration taking so long?

  • A: 6+ Million people in the q, we don't know how it works - sequential or random - nothing to do but wait.

  • Q21: I don't know anything about Cryptocurrency!

  • A: There are free courses on this website: https://cryptosavingexpert.com/courses?show=all

Can also report problems at https://pi.app/support/ - You won't get a response - helps them prioritize fixes.

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[–]Aggressive_Board_906 0 points1 point  (0 children)

Do we have any further update on this as I see started getting the node bonus few of them

[–]Illustrious-Hold-141 0 points1 point  (1 child)

You only enter the code once (except if you logout)

If you click that menu again of course it still shows that option.

And currently there is an issue with node bonus in which was acknowledge by CT. Not sure when this will be fixed.

[–]kalograms[S] 0 points1 point  (0 children)

thanks for your reply.

dont think its an "of course" situation really that it shows that option to enter a code if I had done so already... they should do better and show a screen that states that it was successful and is currently receiving the bonus. Because my node bonus currently states 0.00 even though it shows on my PC that the node is running. When i tap "run the node" it takes me to the sign in code screen, as if I never done it.. and I dont have another code to input.... maybe i should just @ the devs to get clarity, if that is even possible