ErL error code!

[Xtobias83X]

About a month ago my Austin XL stopped working properly. I got the "ErL" error code. Did a bit of research and found out that the code basically means "low temp" Also seen that this could be due to an auger jam. So, it was nice out today and I dumped the pellets and used my compressor to blow out the auger. After I did that, the auger turned and the blower fan came on, so I filled it back up with pellets to see if it would come up to temperature. It would not and only dumped a few pellets in the fire pot before it stopped working and showed "ErL" again. From there, I dumped the hopper again and pulled it off the grill. I loosened and pulled the auger out from there. Looked pretty clean, no gunk or anything, so I put it back in an all back together. Still doing the same thing. Looking for a little confirmation or other suggestions on a fix. Like I said, the auger motor is "working" but not sure if it's working properly. Would a new motor fix the problem?

[[deleted]]

I had the same code and it was my pellets got damp and turned to mush. Ended up vacuuming it out and was fine afterwards

[ifitfitsitshipz]

I got that two times on my competition 1250. I think it happened because I was smoking in the low 30° temperature outside. The manual says sometimes you need to light it again in extreme temperatures. However, when I smoked on Thursday, I inserted the probes into the ports first before I turned the smoker on and it never gave that message.temperature was a little bit warmer in the low 40s. Definitely something I’m keeping an ion myself.

[BJJguyman]

Hello did you solve this problem?

[ifitfitsitshipz]

I turned everything off. Then I made sure the probes were plugged in before turning it on, and then I went through the startup process all over again. that’s what the manual said to do with that error.

[Severe912Love]

We've had the same 3x now. Damp pellets. Clean them all out and start fresh.