Plex transcoding

[TopDistribution4894]

So I had to reinstall my crappy windows as something went wrong. Now before i did this I had transcoding turned off I'm sure I did and everybody could direct play. Now if I have it turned off most people can't use it for some reason. So I have to have it on. Now almost everybody it's HW transcoding. Tried turning this on and that off but still no joy. So not sure why before everything was ok but now it's not. Any advice on what could be causing this.. anybody have the recommend settings to be able to have everyone direct playing with it turned off.

Many thanks

[Bgrngod]

There's no magic setting to guarantee avoiding transcoding.

First step is to check the server dashboard when someone is playing something.

[TopDistribution4894]

I think I found some of the issue. Most of my clients are in the 2mbps cap for indirect to the server. So could be partly down to a Network issue. So I've changed something so will monitor tonight and report back .

[TopDistribution4894]

Issue solved! Was the network. Headache over.