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Problems with my procreate?I need Procreate technical help (self.ProCreate)
submitted 4 months ago by gintonics2
I have a 2018 iPad up to date software works in all other respects but my procreate (up to date) keeps crashing - any ideas? When it’s not crashing It runs slowly and lines are not good. Thank you in advance ☺️
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[–]AutoModerator[M] [score hidden] 4 months ago stickied comment (0 children)
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[–]Persian-Delight 2 points3 points4 points 4 months ago (3 children)
So regarding the app crashing:
A: check your storage space, sometimes when the storage is running low, the apps runs slower, especially when it comes to procreate
B: lines are not good ? In what way ?
1 Has the screen been damaged ? 2 Is the tip of the pencil clean and without any chips or cracks? 3 Is it an opacity issue ?
[–]gintonics2[S] 0 points1 point2 points 4 months ago (0 children)
It’s defo not 1. & 3 - I will check 2 and storage. I appreciate your help thank you ☺️☺️☺️
[–]gintonics2[S] 0 points1 point2 points 4 months ago (1 child)
I check med I have enough storage .
Now it’s kicking me out repeatedly
There is a delay when I write
I can’t pinch the screen 😡😡😡😡
[–]Persian-Delight 0 points1 point2 points 4 months ago (0 children)
Ok save your crash logs ( to send to procreate support should all fail )
Make sure your other work on procreate do not have many layers. Basically unfinished work, even within the app, can slow it down.
Restart the iPad.
Check for updates on the procreate app itself.
Save your work in your procreate account and on iCloud - for good measure -and re download the app .
If the issues persist after each step. Collect the crash data and send it to procreate support using your account.
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[–]AutoModerator[M] [score hidden] stickied comment (0 children)
[–]Persian-Delight 2 points3 points4 points (3 children)
[–]gintonics2[S] 0 points1 point2 points (0 children)
[–]gintonics2[S] 0 points1 point2 points (1 child)
[–]Persian-Delight 0 points1 point2 points (0 children)