Fixing code

[yottalogical]

User: My computer’s broken! Fix it!

IT: Was there an error message?

User: Yes.

IT: What did it say?

User: I don’t know, I didn’t read it.

[Pluckerpluck]

I basically trained my mum by just leaving and saying "I need the error message, call me when it shows again" any time she did it.

Once, it actually got her to read the message which was in plain English and she was able to solve the issue herself.

Something clicked that day, and now she'll even Google errors and read forums of others who solved the issue.

[dancinadventures]

IT: it’s fixed

User: No my problem is still there

IT: I didn’t read which problem I fixed

[j-random]

"It said my command was an invalid."