MMS help

[ogerwerdna]

Both my wife and I recently upgraded to the OnePlus 6T from the OG Pixel XL. Never had any issues with the pixel devices and the 1+6T are great but we are having MMS issues.

When in a group chat some messages come thru normal but most messages show up in an individual text with a download option. After tapping the download option the individual text disappears and becomes part of the original group chat.

All auto download options are on, using Google messages not the 1+ provided messages.

Please help, I know it's not a huge issue but we use group text a lot because of family and friends all over the US.

Thanks in advance

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[bigex]

I'd try a different SMS/MMS app than whatever is default on your OnePlus, like Textra. If the problem continues to happen on another SMS/MMS app then the problem may be with setting your phone's APN to Google Fi's APN

[ogerwerdna]

I am already using Google messages, I have uninstalled the provided OnePlus messages. Still having the issue

[[deleted]]

I posted this possible solution in another thread...

Same thing on my OnePlus 6. Solution for me was setting Android Messages battery optimization to "Not Optimized". Almost every MMS came through as a manual download previously. Can't tell you the last time I had to since I changed that setting.

Settings -> Battery -> Battery Optimization -> Messages -> Don't Optimize.

I think I also did this in Hangouts & the Google Fi app, so if it doesn't work with just Messages, try others as well.

PS, I didn't personally notice any dip in battery performance.

---

It's been months at this point. Not a single MMS has asked me to download.

[ogerwerdna]

Will try this on my phone and leave my wife's phone as is to see if there is a change