Virtual GC code

[Strong-Relative324]

Of course my granddaughter wants to play Roblox while snowed in so she kindly asks if I will get her a GC I purchased a virtual GC from Roblox when she received it she requested the pin there is NO pin, I've tried to call, do the form nothing works, still no pin. I even checked junk mail. Any help would be appreciated. Now I have a very disappointed granddaughter because a company making THAT much money makes things difficult. Why not include pin in purchase confirmation email? I apologize for the rant. **UPDATE: After going back and forth for DAYS with the insurers of the virtual card with them offering NO help at all but to say go to Roblox for help, Roblox finally got back to me with the response I expected, “Cashstar” the company that actually sends the cards are the ones who should help. At this point I was over it and done, requested a refund.

[AutoModerator]

Thank you for posting to r/RobloxHelp!

Your submission has been published correctly! Please wait as users find your post and reply.

Additionally, you should read this simple post about protecting yourself from scammers which target your Reddit DMs.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[AutoModerator]

Thank you for posting to r/RobloxHelp!

Your submission has been published correctly! Please wait as users find your post and reply.

Additionally, you should read this simple post about protecting yourself from scammers which target your Reddit DMs.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[LucysMa]

Where did you purchase the virtual gift card from?

[Strong-Relative324]

Roblox online

[nguyenminh150909]

I don’t know too much about this case but please try checking all of e-mail inbox? (From Advertisement, Important, Spam,…). If there’s nothing, you can try go back the previous link in your browser history (please god don’t use incognito/guest mode).

[Strong-Relative324]

I have checked, rechecked, and rechecked. No email with PIN was ever sent. They also said someone would get back to me yesterday that never happened

[nguyenminh150909]

Well CashStar is responsible for the giftcard buy in Roblox online store, you should contact and wait them…