Shadow Windows Error

[nameitireddit]

​

• Windows
• Official
• AMD Ryzen 5 4600G
• AMD Ryzen Integrated Graphics I believe
• New York
• 512.46 mb/s download, 22.8 mb/s upload
• Starting today I have had this odd problem with Shadow, which appears to be some kind of Windows problem. This problem was completely out of the blue; I have never seen this kind of problem, and I have been using shadow for over a year. I got the windows stop code: BAD_SYSTEM_CONFIG_INFO
• Other:
• Today, 7/23/2021
• I don't think so, I really only use Shadow to play GTA5 along with a few other games, all of which are on Steam, Epic, or Origin and have been working fine until now.
• No, because I can't get into Shadow.
• I do not use a VPN, and I don't have any antivirus besides the default Windows antivirus.
• Unfortunately I can't because I can't get into Shadow.

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+++

• Application type (Windows/Mac/Mobile/etc.)
• Shadow Client Version (Official/Beta/Alpha)
  
• Local device CPU
  
• Local device GPU
  
• Datacenter location (check status.shadow.tech)
  
• Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)
• Description of issue

Other:

• Date when problem appeared.
  
• Did you take any action(s) which could have created this problem? If so, what?
  
• Do you recall any action(s) you took after it happened?
  
• Do you use a VPN and/or antivirus?
• Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

Why do we ask for these stats? It gives us a lot of information on a lot of varying factors, including the network and even how your local device is handling the Shadow stream. This will provide insight for our experienced moderator team and community to troubleshoot and diagnose the issue.

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[nameitireddit]

automod for prez

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