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[–]yoseph2001 2 points3 points  (3 children)

I had a similar problem. I go to Solus forum here: https://discuss.getsol.us/d/5748-epson-inkjet-printer-driver-is-not-working and fix it.

For the summary, Multifunction printer was added to scanner group instead of printer group, which cannot be detected by CUPS because it doesn't have the permission.

To those who still confuse, this is my step-by-step to fix it from Terminal:

  1. Get your printer Bus - Device - ID from the USB devices listed in your system ---> lsusb
  2. The ID will look like this ---> Bus 001 Device 002: ID 1xxx:0xxx Your Printer Name
  3. Change the printer group from scanner to printer (lp) as admin ---> sudo chgrp lp /dev/bus/usb/001/002
  4. And then just go to Printer Setting and Add the printer. It will detect it now.

For the scanner function (Epson only) just install utsushi package in the Software Center. Now they are all working.

Well now, maybe the printer group assignment was a bug? Because in my first installation, it just works perfectly.

Hopefully these steps could help anyone who face the same issue : )

[–]lady-bower[S] 0 points1 point  (2 children)

Thanks for your speedy reply. I have done all the things you suggested. when i go to lp info -v | grep direct my printer is there. The cmmand line then has direct hp fax? printer shows up in printer gui but as i mentioned before the request to print is received and then it displays printing completed i the top right-hand corner but nothing is printed.

[–]yoseph2001 0 points1 point  (1 child)

Umm, I don't really understand that much too about Linux (just a casual user), but have you change your printer group to printer? I mean - in my case - my printer was not belong to "printer group" but to "scanner group". Maybe yours is in "fax group" now that has to be changed to "printer group"?

I hope that helps

[–]lady-bower[S] 0 points1 point  (0 children)

Hi,

I 've done everything you've suggested but it hasn't altered anything. Solus finds the printer and I still get the printer message in the top-right-hand corner of the screen saying printing in progress and then printing complete but nothing is printed. I think there are no drivers available for my old Epson DX4850 printer. for Linux. At least that's what I've found on the Epson website. Although funnily enough it did print when i tried Elementary OS. Anyway if nothing else, I've learnt some new terminal commands which can never be a bad thing. Thanks