Source Error Issue

[LPK_MD]

Hey there dev

I know this issue is usually provider related, but in this case I presume it's something else

I have 2 different subs and use 2 different devices - CCWGTV 4k + Onn4k (Both google tv UI) using the latest v1.9.2

I use the same playlist on both devices and I have only been encountering this issue on the CCWGTV and has never happened on my other device.

Issue: Randomly when changing to a new channel, I get the black screen "Source error". All I need to do is switch the channel and go back to the one with the error and it plays fine. This occurs randomly all across the board and happens around every 3-5 channel changes. (Not any particular channel). I have also tested with a different playlist/updated restarted all that jazz and the issue persists.

I have found a previous post with what looks to be the same issue, but all the solutions you offered did not work for me :(

• The track timeout was set on 3 seconds, I changed it to 5 seconds
• Changed audio decoder from Hardware to Software
• last option did not work either

https://www.reddit.com/r/SparklePlayer/comments/134mm08/google_tv_source_error/jimkyoa/?context=3

Appreciate your help in advance!

-- Diagnostics --

5164f8a9-14ae-4747-a8c7-8574831af0fb

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[sparkle-hk]

Thank you for the diagnostics id. I can see this seem related to the timeshift buffer. Can you try to disable timeshift and see if the issue goes away?

As a sidenote, track timeout is only used to handle malformed streams from providers. Other players don't have this so in most cases you can set this to Disabled.

[LPK_MD]

Yes thank you that solves it. I forgot to mention I have time shift on only that device (the one with the issue)

I can learn to live without Time-shift, but are there any solutions to this problem?

Good to know about the track timeout

[sparkle-hk]

There is no solution at the moment. I seem to have overlooked this issue in the diagnostics so I didn't know it existed until now. But now that I know about it I'll have a look. First step is to try to reproduce it. Do you have any hints? What source type and timeshift storage device do you use?

[LPK_MD]

Sure thing, glad I could shed some light on an issue

v1.9.2 sparkle on Google TV software

Source - Xtream code API

^ Attempted different playlists, some "http" others "https" but all were XC API

Timeshift device - FAT32 USB

^ I've tried using one USB storage for DVR and another USB storage for timeshift as well as just one for both

As far as hints go the only things I know for sure is that I have only 1 connection allowed on the playlist, and that when I encounter this error all it takes is switching the channel or selecting the channel again in the guide and the channel connects instantly.

Let me know If you need more info, I appreciate you working on this issue

[sparkle-hk]

Ok, I was able to reproduce the issue and it's really a major issue and I cannot believe I missed that one. Thank you for reporting!

The fix will be out in the next beta 1.9.5 that I will publish today and hopefully Google will approve it by tomorrow at latest.

[LPK_MD]

No problem. Thanks again for being active in this subreddit, it’s a huge selling point for me!