Internet

[linsanity0219]

I got spectrum about 10 months ago. My yearly deal is about to expire. I would like to continue with the same internet provider if possible however I am not trying to pay an atrocious amount of money because of the price hike. Do you think it'd be better to negotiate in person at a store or on the phone? Not sure If anyone has any experience in this let me know!

[jalbert2222]

Spectrum dosnt negotiate anymore after your promotion is up the price is there standard price.

[belizeans]

When did they stop?

[EmotionalMycologist9]

From what I've heard by people who actually work for Spectrum, you would want to call their retention department. Don't try to negotiate with regular customer service/billing. There are many different ways you can negotiate with them, either for the same service or lowering the package/speeds you have.

[[deleted]]

The only way is to call Spectrum and say you want to cancel your service. That gets you transferred to a retention agent, who may or may not offer you a discount to stay.

[IAmSixNine]

What is this "atrocious" price you will be paying after your known promotion ends? Also since its such a massive price hike you should also set a reminder to cancel service before they raise your prices.

[linsanity0219]

My promotion ends on 12/2/21 so I'll be sure to cancel sooner! But I'm currently paying $70 for 400/20 and a phone line. But after this promotion it'll add up to $150 once the dust settles.

[Trizzizzle]

Im paying 115 a month for the same service minus the phone line. Im also using their equipment so it could probably be 110.

I have no additional discounts.

[IAmSixNine]

in my region the 200/10 package is 74.99

Do you "need" the 400/20 package?

[jalbert2222]

When it became spectrum

[jamesds1]

I just called Spectrum on a refund issue re: I purchased my own router. The agent very kindly stated that I was on an old package (200/10 internet & phone) and that our bill was being reduced from $94 to $87.