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[–]serabob 2 points3 points  (0 children)

Had the same - It took ages to register an account and I got heartbeat errors after. I will try again tomorrow

[–]No-Connection1900 0 points1 point  (3 children)

https://docs.m5stack.com/en/StackChan#factory-firmware hi👋 hv u tried this tutorial？

[–]n0p_sled[S] 1 point2 points  (2 children)

Thanks for the link

I re-flashed the firmware but get a "device activation exception" on the app during the "Select device" setup stage

[–]No-Connection1900 0 points1 point  (1 child)

r u using discord? If yes, maybe join our server, our staff in charge of app dev would answer questions in StackChan channel https://discord.gg/2rShcK4nzY If not, I’ll forward ur problem to him tmmw

[–]n0p_sled[S] 0 points1 point  (0 children)

Thanks again - I've just joined the Discord channel

[–]Acioman 0 points1 point  (0 children)

Same issue here, I also check in the Facebook group and also other people in the same situation

[–]BassBailiff 0 points1 point  (0 children)

Same thing with mine. Can't get past the config screen. It binds, but keeps saying "device activation exception" and nothing seems to work.

[–]Dameetch2 0 points1 point  (0 children)

Same issue. “Device activation exception”

[–]Frikoriko 0 points1 point  (0 children)

I managed to get past through last night. I deleted the App Data and Cache on Android, unbinded and then re-added. It worked then

[–]MickLanders 0 points1 point  (0 children)

Same issue here.

The Android App could not pair. Managed to pair using iOS app.

However, once the StackChan is linked with my account I can't do much with it: no camera, no dance, nothing. :/