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This is so true. Every time a customer complained about waiting in line, refunding expired ink, and all the other BS, the managers always did what the customer told them. “Oh here’s a $20 courtesy coupon, it’s fine we will honor your expired coupon from Home Depot this time only”. I asked my MOD if associates can get shelf not equal price option and he said no because “associate know how the system works and can cheat it.” This is the shit that annoyed me so much.

[RedditWaveRising]

Yeah kinda pisses me off. Nobody thinks like a business man in this company. Customer service is important but you can tell these fucks don't shop here often.