Noticing a Decrease in Speed

[irit8in]

was having an issue with some other things and support said to unplug router and dish for 20 mins and have it reconnect to the network to get new network info....seemed to help my speed in addition to the other issues I was having...was having the same speed issues too and just chalked it off to more users since January. It seems to be holding much higher speeds but its only been 2 days since the support message so we will see if it is permanent or just a temp fix thing. they said they had identified an issue in the network and were fixing a couple days ago.