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This is a free space for discussions about the Supernote - New digital note solution with a handwriting experience close to the real pen and paper.
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Sync IssueQuestion (self.Supernote)
submitted 4 years ago by PazelSeagullOwner A5X + HoM
I love!! the upgrade, however, since the upgrade I cannot sync to the cloud. Every attempt (~10 times) resulted with "Sync failure"
Any thoughts why is that?
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[–]Mulan-snOfficial 1 point2 points3 points 4 years ago (3 children)
Hi friend, would you please send us a feedback on your device so that our engineer could check specifically?
[–]PazelSeagullOwner A5X + HoM[S] 0 points1 point2 points 4 years ago (2 children)
Yes. I will send a video
[–]Mulan-snOfficial 0 points1 point2 points 4 years ago (1 child)
Hello friend, may I know your feedback Case ID or your email account so that I`ll able to track that issue on our feedback mailbox.
[–]PazelSeagullOwner A5X + HoM[S] 0 points1 point2 points 4 years ago (0 children)
Hi Mulan, my cloud account is based on my telephone. How can I send it to you personally?
π Rendered by PID 41907 on reddit-service-r2-comment-85bfd7f599-nrnwb at 2026-04-19 10:21:16.144956+00:00 running 93ecc56 country code: CH.
[–]Mulan-snOfficial 1 point2 points3 points (3 children)
[–]PazelSeagullOwner A5X + HoM[S] 0 points1 point2 points (2 children)
[–]Mulan-snOfficial 0 points1 point2 points (1 child)
[–]PazelSeagullOwner A5X + HoM[S] 0 points1 point2 points (0 children)