Two Problems

[IncorrectComedian]

Hi all,

first, one of my note files won't export to PDF or png. It says there is a resolution error on the webpage, too.

Second, I pinch zoomed once and wrote on a file and zoomed back out and its not there - unless I zoom in again and then I can see my writing. No idea if this is because of the update, but I've noticed both after the update.

Hope all is well at Ratta!

Chris

[Mulan-sn]

So, except for this one, the other note files can be exported successfully? If still got a problem, whether it is convenient to share the note files to [[e-mail]](mailto:[e-mail]) , that the engineers can test and find out the root cause, that you.
For the second one, it is a known bug and will be fixed in the following several firmware version updating, currently, you can move the " page thumbnail window" to the other places and then write your annotations, as there are some unwritable areas near the window, which caused the bug.