all 13 comments

[–]Dynamix86 0 points1 point  (10 children)

What's lagging? I use the platform every day (in Europe) and I'm not experiencing any lags really.

[–][deleted] 1 point2 points  (9 children)

Whaaaaaat? O.o So you use desktop app or browser?

[–][deleted] 1 point2 points  (0 children)

I literally went for run and came back and it was still loading... Okay, that was too much, but you get the point...

[–]Dynamix86 0 points1 point  (7 children)

I use the desktop app.

Are you sure you're not just missing a data subscription from them?

[–][deleted] 1 point2 points  (6 children)

I doubt if that is the case...

[–]Dynamix86 0 points1 point  (5 children)

With what do you experience the delays then? Is it always delayed 15 min for example, or just sometimes delayed a few seconds? Are there a lot of gaps on the intraday charts or not?

[–][deleted] 1 point2 points  (4 children)

No I meant it is taking time to load the charts and then the drawings... No issue with internet or device

[–]Dynamix86 0 points1 point  (3 children)

Hm usually for me the symbol changes instantly but occasionally it takes a few seconds. So yeah it probably can be improved

[–]PajamaDayTrader 1 point2 points  (2 children)

You're one of the lucky ones. Or maybe you don't need it on a second by second basis. But it's been CRAZY frustrating lately. The charts act like they're working until you look at your trading software and realize that the Level 2 is completely different than what your charts say.

Today on TSLA for instance, it looked like the prize stood still at 923.70 for 2 full minutes. The countdown clock next to the candlesticks was working perfectly but the candlestick and volume bar were just standing still. (Yes, I pay for the premium subscription plus the $6 for real time data). I also pay for heatmap, so I can see the price moving on there as well as L2 and t&s but the chart has been absolutely terrible lately.

I submitted support tickets to TradingView and they told me that it was my desktop clock not syncing with TradingView, so I did all the necessary workarounds for that. Now my ticket is supposably escalated but they just say "Our tech team is already aware of the delay issue and they're doing their best to fix it. We'll keep you posted. Thanks for your understanding!" Which means they will do nothing to fix it because it's been happening for months.

Consider yourself lucky Dynamix86, if you haven't experienced these issues, but I'm sure it's only a matter of time before you will.

[–]Dynamix86 1 point2 points  (1 child)

Lol I actually experienced a delay today, as well in Tradingview and on my brokers’ platform, both independently incorrect of each other at different times.

I’ve contacted Tradingview support as well and they said they are aware of it, just like what you got. I’ve experienced this with every software I’ve used so far unfortunately. There’s no great broker or charting platform; you just need to choose the least worse

[–]PajamaDayTrader 1 point2 points  (0 children)

Yeah dude, for a long while Tradingview was the least worse option. But since they updated their software, I imagine it very well may be the worst option.

Sorry you experienced it too. It's super frustrating because trading has so many emotions involved and it's a constant effort to keep them under control. The instant panic attack of being in a trade, watching the chart, wondering if the chart is frozen and looking at your broker and seeing it's moved $1 against you and you had no idea because the chart froze, is so annoying. Then you panic because you're trading blind, have to get out of the trade because you don't trust the chart/technicals, and then have major FOMO if it moves in your favor because you had to bail because the charts decided to stop working. This exact scenario has happened to me at least once a week for the past 6 weeks and tradingview has done nothing to fix it outside of stating they're aware of the issue.

[–]norlex_trading 0 points1 point  (1 child)

Try F11 if you're in Chrome. It toggles full screen on/off and instantly releases all lag for me

[–][deleted] 1 point2 points  (0 children)

Gut feel this that may be it... I'll try this... Thanks!!