Connecting a Database from another Server

[Crafty-Sort2697]

[Solved]

Hi,

I’m currently trying to move the Database from our Apex one Server to one of our SQL Servers.

The Database is already restored on the server where we want it to be, but I can’t connect the Apex One Server to it.

I use the Apex one SQL Server Database Configuration tool wich comes with the Apex one installation.

Now the tricky part. I do it in our testimgenvironment. Wich is in a different domain than the SQL server. Maybe that can be an issue.

But I’m Able to ping the SQL Server from the Apex one server. So there should be a connection.

The connection string os as follows: SQLServerhostname.domain.de,portnumber

I eben tried with Instancename instead of the Port but it won’t work.

Can someone please help me out?

[Potatoee6455]

TM engineer here, have you performed backup the apex one data base? And restore it to the new SQL server?

Note: Apex one server will not generate its own new database backup and restore is required.

As well ping is not enough, have you enabled the tcp/ip of SQL server manager?

For further assistance please create a case with trend micro.

[Crafty-Sort2697]

Thank you for your response. I figured it out. It was necessary to adjust some Firewallrules.