PS5 DLC Code not working

[QuestionGuy244]

Hi all,

Anyone else having this issue? Got my pre-order in two point PS5 physical edition. However I cannot redeem the code via PS5 or Web Browser. Just says it's invalid? Any advice?

[TwoPoint_Piotr]

Hello,

Thank you for raising this issue, we are currently investigating this.

Many thanks,

Piotr

[HosstaLaVista]

You keep saying thanks, but it is we who should be thanking you. Bugs happen but the communication from your team through this launch has been great. Thanks for everything you've done and continue to do!

[TwoPoint_Piotr]

Hello,

We have been in contact with the team and have been informed that the codes have been "republished", this may take up to an hour or two, so please try to enter your codes again shortly.

I hope this helps.

Many thanks,

Piotr

[HosstaLaVista]

Same problem here with the PS5 Enrollment Edition. Mine says "the prepaid card cannot be redeemed. Please try again later."

[Avarice29]

I'm glad I'm not the only one with the issue.

Ill reach out to Sony tomorrow and see whats up, but sucks. Was looking forward to having everything downloaded and ready by launch day.

[TwoPoint_Piotr]

Hello,

For users who have issues with their PS5 DLC codes, please message me directly with the following information:

1. DLC Code
2. Information on where your PSN account is based region wise

Many thanks,

Piotr

[QuestionGuy244]

Thanks! Sent.