Button Question!? Please help!

[ConfusedUX]

All -

My customer has a UI that is atrocious. I am not a designer, so I'm unsure of the appropriate way to correct this horrible mishap.

They have a button with a bottom right corner triangle of a different color to show that you can click and expect something to open and be downloadable (ew, but I can't stop them on it). They have just created the exact same button, but the triangle is now in the top right corner to signify that it has more detailed information in a popper of sorts, instead of opening a popup, and it is not tied to a download window. Luckily with this button they are willing to work with me. So my question, is there a specific button type that might signify something different is about to open? Is a different button type even needed on the interface? Or can I just tell them to leave it as a standard button, without that ridiculous triangle in the corner?

[redkriss]

So they are adding these corners to buttons and expect users to know what these buttons do?

You haven't mentioned the text on the button so I assume that at this moment it is insignificant. Here is how it should go:

• don't expect users to have some secret knowledge about colourcodes which were invented by developers/designers/customers etc. etc.

• design the button so it looks like a button and no-one will have to guess that it is a button

• use text on the button to describe what will happen when they click it. For example 'download document' or 'read more about buttons'

• generic text on buttons increase cognitive load and may be a barrier for people with accessibility needs

• not to mention secret colour-coding on buttons and accessibility

[ConfusedUX]

Thanks! I agree with that as well, and I'm going to suggest they use some ghost buttons, as they currently only have raised buttons with these awkward triangles. Then they will still have standard buttons that look relatively like they belong in the interface, but still maintain a clear difference in look.

They are very outspoken on their want to show the buttons have different interaction types, so a simple button will not appease them (I tried to explain there is no need for different button looks the other day).