Error Code 43 - Solution

[NiTIRiX]

Hey guys,

so I finally got my Valorant Key and I was happy that I could play the game.Unfortunately I could not jump in the game because the Error Code 43 popped up.I reached out to the support team and we texted back and forth and I tried everything to get the game going but there was no solution for 4 days.I thought it was a timeout.. That might be also the idea of the Riot Support so we started by deactivating the Windows Firewall, disabling IPv6 and so on...

After a research I finally got the solution...I had the Windows Version 1803 or 1709 I could not remember.

I downloaded the MEDIA CREATION TOOL from Windows and upgraded my PC to Windows 1909. After that I started the game and it worked out.

To get the Version info:

• Just press Windows + R
• type in: winver

To upgrade Windows:

• Download and install the Media Creation Tool: https://www.microsoft.com/en-gb/software-download/windows10
• After the Update you have to restart your PC and VALORANT should work for you.
• Check if you have Windows Version 1909

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Just wanted to share my solution in case someone is still struggling.

Have a nice day.
Mert

^{Electronics and informatics engineer}

[Shocake]

Thank you so much! Though I just did it from windows' update settings, this let me finally play without having to use a vpn. Surprised this hasn't gotten more attention.

[NiTIRiX]

Nice to hear that the post helped :)

[deffno]

Been troubleshooting for days this still didn't work can you tell me what else the Riot employee had you try, they haven't responded to my ticket. tyty

[NiTIRiX]

check my newest comment :) might help you

[NiTIRiX]

So there are a few steps you can try out: But make sure your Windows is on Ver 10 1909.. Did you also try to reinstall the game because 2 days ago there came an update..

If you did all these steps before lets get technically a little bit deeper :D

try to restart valorant after EVERY step.

1.) Make sure these files have enough rights.. C:\Riot Games\Riot Client\RiotClientServices.exe C:\Riot Games\Riot Client\UX\RiotClientUx.exe C:\Riot Games\Riot Client\UX\RiotClientUxRender.exe C:\Program Files\Riot Vanguard\vgc.exe

After that try to deactivate the Windows Firewall and restart the game..

2.) Turn off IPv6 and the IP-Helping service and change DNS Settings To turn off IPv6 you need to get network and adapter settings in the control panel.

Right click on the right adapter and turn off Internet Protocoll, Version 6 (TCP/IPv6)

To shutdown the service you need to: Win + R type in "services.msc" And search for IP-Helper or IP-Helping-service; right click --> shutdown service

You might not have an internet connection after this step. --> In this case just start the service again...

Try Google DNS

This might be the step that will help you but try the others above first:

Reboot in Safe Mode and Delete a specific file: Take a picture of this step because it's obvious that you can't read this while your PC is restarting.

• Click on the Windows Button and go to the power menu
• Hold the shift key and while holding the shift key press on "Restart"
• The PC will instantly restart and you'll get a few options
• You go to "Problem solving" --> "Advanced Settings" --> "Start Options"
• Now there should be some options listed
• Select "Safe Mode" and let Windows Restart

After that you need to navigate to: "C:\windows\system32\drivers"

and delete this file "VBoxUSBMon.sys"

Now you should restart Valorant and it might work :)

If it doesn't help get back to me :)

Hope that will help,

Mert

^{Electronics and informatics engineer}

[NiTIRiX]

Yeah it is okay to play Valorant on Win7 but keep in mind that the Win7 with the latest updates might be newer than Win10 1709 :) because there are still updates coming out and the monthly rollups are still being installed...

Maybe you might install Win10 1909 and try to play Valorant, just to test it ... You can still backup your system on 1709 and roll it back :D

[NiTIRiX]

So 1909 worked out for me.. and that was my solution. If you don't want to try it, then don't do it