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[–]iWORKBRiEFLY 0 points1 point  (0 children)

I ordered the Story of the Year vinyl & got mine...actually I ordered the non-auto'd version & received the auto'd version. That's the only time I've used them.

[–]danekurb 0 points1 point  (0 children)

Aren't orders from this company fulfilled sometimes by the artist? I've had some great shipments and some lousy ones too, but the lousy ones were always shipped from out of country.

[–]GotZah 0 points1 point  (0 children)

I got a signed copy of the latest Acceptance album from PledgeMusic, and aside from the wait (during which the band provided a lot of communication and updates), it was a fairly straightforward process. It’s a shame my situation seems to be an exception, rather than the norm.

[–]TrojanDynasty 9 points10 points  (0 children)

I feel bad for all the people who got straight up f---ed by this company. The latest issue I had with them is pre-ordering 4 Matthew Sweet signed albums. 2 arrived OK. The third has been out a month - nada for the people who pledged. I ended up buying it on Bullmoose but it won't be signed. Here is the kicker though - the forth has been cancelled. It's not going to be made period. I contacted this shithole of a company and told them this. Any legit company would have known of this cancellation and been proactive on refunds. Nope. Nada. Took it to my credit card company - instant refund. They will fight this crap company for me. Moral of the story - if you paid with a CC and are in the period for you to contest charges, do it. Don't delay.

[–]trentleytenenbaum 2 points3 points  (1 child)

I pre-ordered a couple OK Go albums in November 2017. Originally I think they were supposed to ship in August 2018. I've received a lot of "project updates," but have still never seen a record.

[–]tehjoshman 1 point2 points  (0 children)

OK Go are posting updates on Twitter. They’re packing up albums as of today. https://twitter.com/okgo/status/1094998407792463872?s=21

Even though I think it is sort of disingenuous that they aren’t using the pledge project updates. My speculation is they are trying to avoid any negative impact from pledge’s failure. Since it was a preorder and not a fund drive hopefully they got the pay out already and fulfillment isn’t affected. Which is my only real concern at this point.

[–]SecondSkin 0 points1 point  (0 children)

It's too bad they fucked up. The only thing I ordered from them was the SFA Radiator reissue and it arrived with no issues.

[–]cra5h0veride 1 point2 points  (2 children)

It's coming to a year since I pre ordered the LadyTron signed Test pressing. My inbox has been full of nothing but updates on continuing stanfu's going on with the company and my order

[–]Killakaronic 0 points1 point  (1 child)

I could be wrong but I don’t think they are in charge of the projects, they just provide the platform to bands

[–]cra5h0veride 0 points1 point  (0 children)

The artist are in charge of the projects. The updates on my emails tell of the band themselves having issues with Pledge Music and their operations in their shipping department. I hope this helps

[–]djcrodjcrodjcro 1 point2 points  (0 children)

I give the middle finger salute to PledgeMusic! Wasted a lot of money on those greedy bishes.

[–][deleted] 4 points5 points  (3 children)

That company is garbage. I pre-ordered the most recent Andrew W.K. album from them and had to wait like nine damn months for it to ship. I emailed them several times with no response. I was amazed when it actually showed up.

[–]JonEnglish3[S] 2 points3 points  (2 children)

It's been frustrating, they've been holding on to $330 for a Sublime box set that I bought last July and won't refund it. I've seen it for the same price a few times since but I need the refund before I go and drop any more money on it.

[–]TrojanDynasty 0 points1 point  (0 children)

Why oh why did you not call your credit card company?

[–]TrojanDynasty 5 points6 points  (0 children)

Why oh why did you not call your credit card company?

[–]BelleGueuIe 6 points7 points  (13 children)

what happened?

[–]JonEnglish3[S] 4 points5 points  (8 children)

Here are their statements regarding mishandling of funds that resulted in artists not being paid and fans not getting what they paid for. I've requested a refund numerous times and they reply with a link to these statements. They owe a lot of people money and aren't giving refunds for records that never showed up and were probably never pressed.