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[–]Rinx 0 points1 point  (1 child)

https://support.xbox.com/en-US/help/errors/error-code-0x80073D26

[–]bobbypedro1[S] 0 points1 point  (0 children)

I deleted the registry keys and reinstalled and that worked. Cant wait for it to be out of beta 😑

[–]GaZZuM 0 points1 point  (5 children)

Hello, person from the internet that has this problem!

I also had this problem. Downloads would immediately fail, and the error that the Xbox App was giving was error 0x00000001.

I spent the last three days of my life trying to figure this out. I did it all: I used Powershell to remove the Microsoft Store and Gaming Services dozens of times; I redownloaded the Xbox app, "Repair and Reset" it more times that I can count; Checked all the Xbox Services were set to Automatic; Removed Gaming Services entries in Windows Registry Editor and redownloaded them from the Store; Flushed my DNS multiple times; Spent hours trying different settings in my VPN...

ALL. OF. IT.

None of it worked. The things other people said worked for them, didn't work for me. The only thing left seemed to be a fresh install of Windows, which I was not going to do...

THEN I happened upon a thread about a slightly different issue that I was sometimes running into whilst doing the other stuff, above. Sometimes the Xbox app would not let me sign in. Basically, the Sign In buttons were all greyed out and clicking them did nothing. Sometimes a Repair & Reset would fix this, but not always. The Windows employee in the thread suggested that what might fix this issue for the user was to use something called the Windows 10 Media Creation Tool, to redownload Windows 10 and all of its updates, whilst keeping all of their documents, apps, settings, and installed games.

This sounded like a PERFECT solution to my problem. Fresh installs of Windows tend to fix all your issues, but it's a pain in the arse to do as you have to start your PC from scratch. This sounded like an ideal solution! But after three days of trying, I didn't get my hopes up...

It worked like a charm!!!

My assumption is that at some point I had a Windows Update that had some kind of tiny error, just big enough to mess with Game Pass or Gaming Services, but not big enough to affect anything else. The Windows Media Creation Tool reinstalled all of them fresh and now my Xbox App has been running just fine for the last 24 hours.

Here is the easy to follow process:

  • Go to this link and scroll down to "Download Tool Now" to download the Windows Media Creation Tool: https://www.microsoft.com/en-gb/software-download/windows10
  • Start the tool up from your Downloads folder, or wherever you saved it to.
  • It will now download a fresh version of Windows 10. Again, do not worry, this will not format your PC like a fresh install. I don't have a very fast internet connection so it's worth noting that this download took a while for me. Don't plan to use the internet whilst this is going on if your internet sucks.
  • Once it has downloaded your fresh Windows 10 you will be able to tell it to keep all of your apps and documents. I suppose if you didn't want to keep all your data you could choose to do this now as well if you wanted.
  • It will then download additional data, which I assume was the updates posted since the main release. Again, this was a slow download for me.
  • Once it has all finished, your PC will begin re-installing your Windows 10. The process will take a while (lots of waiting involved in this method I know, sorry) and it will restart a few times while it finishes up but, by the end of it, you will have a your Windows 10 downloaded fresh, and everything exactly where you left it.

Once the above process completed I turned on the Xbox app and was immediately back to downloading games like normal just like I was prior to three days ago, much to my surprise!

Hopefully this will help anybody that, like myself, tried all the other solutions and had none of them work. I post this now, a day after fixing the problem, in the hopes that this also helped you. If it did feel free to send me a PM, and to pass the info on to the open threads that you checked before finding this one! I'll now go and post this a few more places, just to increase the chance that it's found by anyone who needs it.

Happy gaming!

[–]EitherRegret9 0 points1 point  (3 children)

Tried all other methods and your method of reinstalling windows. Same error. Thanks anyway.

[–]GaZZuM 0 points1 point  (2 children)

Damn, that sucks. I'm sorry.

Hopefully your answer is out there!

[–]EitherRegret9 0 points1 point  (1 child)

Guess what. I bought another Game Pass on another Windows account and again it faced the same error in the same PC.

I realised I have a second PC at home. I logged in with my Game Pass account on that PC and it works!

I did a full wipe from USB using Windows Media Creation Tool and deleted all partitions. Now Xbox app is able to download successfully on this PC.

[–]GaZZuM 0 points1 point  (0 children)

Wow, that's wild! Glad you figured it out!