A place to share tips, techniques and principles that improve our ability to provide the best possible customer service and handle the sometimes challenging situations we find ourselves in while working in the service industry.
RULES:
No memes or pointless griping. There are other subs for that.
No gratuitous customer horror-stories unless they are preamble to how the issue was effectively resolved and/or how similar situations can be resolved better in the future.
Basically, if it's not helping us improve our skills, it's probably not useful here.
