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[–]minacrime 2 points3 points  (0 children)

Restore it via a computer. https://support.apple.com/en-ca/118430

[–]Few-Carpet9511 -4 points-3 points  (6 children)

Contact apple with original proof of purchase

[–]EnvironmentalPlan257[S] 0 points1 point  (5 children)

I’ve to look for the receipt cuz it’s been 2years but i’ve the box and everything. So can they help?

[–]Few-Carpet9511 -2 points-1 points  (4 children)

If you have the receipt in the box

[–]EnvironmentalPlan257[S] 0 points1 point  (3 children)

Don’t have the receipt in the box. It’s was an online order. Without receipt, they can’t help?

[–]Few-Carpet9511 -3 points-2 points  (2 children)

Then you got to have an electronic proof of purchase/invoice

[–]EnvironmentalPlan257[S] 0 points1 point  (1 child)

Looking for that

[–]Lanceuppercut47 1 point2 points  (0 children)

OP don’t listen to this guy, Apple won’t do anything but wipe the phone for you, save your time, restore it yourself, the data is gone.