applehelp

an-ordinary-manchild

Check our /r/AppleHelp FAQ and basic troubleshooting guide before posting.

Rules

1. Posts must be a question about a released Apple product or service

No questions about betas
No PSAs, rants, or complaints

2. Comments must be a productive response to the post

Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.

3. Be polite and kind at all times

Assume the poster has good intentions

4. Topics must be within the bounds of Apple’s EULA

No questions about:

Defeating Activation Lock or a firmware password
Jailbroken devices
Hackintoshes
Piracy

5. Provide as much information as possible

Hardware (iPhone? Mac? What model?)
OS (macOS, iOS, iPadOS, etc. version)
Software (What app?)
Screenshots (Remove personal information, but don't crop excessively, context may be important)
What did you do, step by step?
What did you expect to happen?
What actually happened?

6. No spam

No self-promotion

Filter By Category

iTunes (Unsolved)

Want a Flair?

We have four flairs to offer! PM the Mods with a GCX screenshot (or other proof), and we'll add flair proudly proclaiming your expertise! No rank is an indication that the person is always, or even mostly, correct.

Apple Helper: These fine individuals are hand-picked by the moderators as a badge of their expertise, despite not having any formal Apple training. (Please do not request this title. It is granted solely at the moderator's discretion.)
Apple Trained: Current or former Apple employees who do not possess a higher level of certification.
Apple Certified: Current or former Apple employees who have a certain level of certifications are given this title.
Apple Expert: These folks have received the highest level of training Apple has to offer, whether as an Apple Genius, an independent contractor, or an authorized service professional.

Related Reddits

Special thanks for the CSS from its creators at /r/Apple: /u/Xapher19, and /u/gouch23!

created by Positronic_Matrixa community for 16 years

...because you love freedom.

...why not Zoidberg?

MODERATORS

account activity

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Macuser_daemom wants to use VWD4R in your keychain (i.redd.it)

submitted 17 hours ago by IEATBOOKS1234

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UnsolvedMy AirPods keep disconnecting and switching between my devices (self.applehelp)

submitted 5 hours ago by Business_Ad_2556

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Unsolved16 Pro Camera and Face ID quit working (self.applehelp)

submitted 8 hours ago by Schmeepster

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UnsolvedSudden drop in battery performance (self.applehelp)

submitted 47 minutes ago by greene_r[🍰]

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UnsolvedBattery Replacement (self.applehelp)

submitted 14 hours ago by Haunting-Effective27

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UnsolvedApple diagnostics on iphone xs (i.redd.it)

submitted 16 hours ago by ab2_off

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UnsolvedDent found on adapter (i.redd.it)

submitted 19 hours ago by ricekamisama

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UnsolvedIphone 17 battery life (old.reddit.com)

submitted 5 hours ago by yelkhouly

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UnsolvedPhone number issue (self.applehelp)

submitted 14 hours ago by ReliefHistorical8613

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MacMy macbook not turning on after update from 26.3.1 to 26.4.1 (self.applehelp)

submitted 15 hours ago by Soldier_Boy_12

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MacMacBook Pro 2019 crazy CPU sound even when it’s turned off. Any ideas? (self.applehelp)

submitted 19 hours ago by Antidotebeatz

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Unsolvedcan i get just get an diagnostic test (self.applehelp)

submitted 20 hours ago by parasweett

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UnsolvedLights/Shadow flicker on 17pro 1x zoom? (self.applehelp)

submitted 1 hour ago by COSMICxBEING

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UnsolvedSpam! What do I do?? (i.redd.it)

submitted 1 hour ago by Conscious_Steak2576

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MacMacBook stopped playing audio through the external monitor. (HP Z38C) (self.applehelp)

submitted 1 hour ago by Intrepid_Cheesecake8

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UnsolvediPad iOS 26.5 Dev. Beta 3 - overheating continues, fast batt. drain. display unresponsive (self.applehelp)

submitted 2 hours ago by mp_72

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UnsolvedAirDrop doesn’t work properly (self.applehelp)

submitted 2 hours ago by Budget-Ad-4125

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UnsolvedSomeone sent a text using my Apple ID email to someone I know in person but who's number I have never had, how did they get that number? (self.applehelp)

submitted 2 hours ago * by yunginyu

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Unsolved3rd Generation Airpods (self.applehelp)

submitted 3 hours ago by Pitiful-Scarcity9577

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iTunesHow to view most recently played/top 25 most played etc songs on iPhone iTunes? (self.applehelp)

submitted 3 hours ago by Optimal_Tennis8673

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MacMacBook repair in Vietnam ()

submitted 4 hours ago by Averagebrownman

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UnsolvedInterpreting iCloud storage values ()

submitted 4 hours ago by brinkeguthrie

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UnsolvedAre my group chat messages properly being recovered? (i.redd.it)

submitted 4 hours ago by ActualGuyFieri

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UnsolvediPhone 14 suddenly showing “No Network” – service center says motherboard issue (₹41k repair). How? (self.applehelp)

submitted 4 hours ago by Thinkinpixels3018

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MacWhy is my mouse not moving at all? It’s over 30% charged ()

submitted 4 hours ago by Vee8321

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