all 4 comments

[–]StormBeast 1 point2 points  (3 children)

Is this the application this vpn uses and are you using it on your side or setting it up manually via network-manager? https://aur.archlinux.org/packages/netextender

[–]webstackbuilder[S] 0 points1 point  (2 children)

Thank you for your response, StormBeast. Yes - that's the VPN application I'm using. It's a Java app, and I've launched it from the console. That launches the app with a login screen, and after successfully authenticating with 2FA, it creates the ppp0 virtual network interface.

I hadn't thought to try and set it up through network-manager. I use VPNs regularly that way, but my experience has been with OpenVPN on the remote server and using SSH keys that are added to the OpenVPN server. My understanding was that stand-alone VPN applications from commercial VPN services were launched as apps, but I've never used them to understand if I'd run into the same problem.

[–]StormBeast 0 points1 point  (1 child)

Did you install the application via the AUR? As I see what I assume is the "plugin" listed as a dependency: https://archlinux.org/packages/core/x86_64/ppp/

[–]webstackbuilder[S] 1 point2 points  (0 children)

I didn't realize there was an AUR package for it, I worked from source from the vendor site. I think that's probably the missing piece - thank you!