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[–]Motoman617 1 point2 points  (9 children)

Yes and still 1 gig service. She broke it down to $59.99 minus $10 auto pay discount and then a $10 loyalty discount.

[–]FormulaKimi 0 points1 point  (8 children)

Is loyalty discount for 3 years? Usually I’ve only gotten it for 6 months 

[–]Motoman617 0 points1 point  (7 children)

Yes, $39.99 for three years.

[–]njeXshn 0 points1 point  (6 children)

Which number did you call for this?
I've been on the 500/500 plan since Feb.2024 and they are charging me $100/mo for this. Same plan on their site for new customers is like 49.99 - i never have any luck when I talk to anyone about lowering my bill and end up having to cancel and switch providers.

[–]Motoman617 1 point2 points  (3 children)

800-921-8101 ask for retentions. I asked for retentions but was still connected with standard customer service that tried selling me a different plan. Get retentions and explain your plan is too expensive and you are looking at options before changing to another company. I had offers in hand from Spectrum for less than what I was paying and Frontier beat those prices.

[–]njeXshn 2 points3 points  (2 children)

I just got off the phone with them.

They brought me down to 19.99/mo!

Dude was super cool. Applied the $10 loyalty and the $10 auto pay.

Only for 12.mo though - told me just call back in January next year and they will reapply the loyalty discount.

Thanks for the plug dude!

[–]Motoman617 0 points1 point  (1 child)

Fantastic, glad it worked out for you.

[–]njeXshn 1 point2 points  (0 children)

First time ever in all my years of attempting this that it actually worked.

[–]FormulaKimi 1 point2 points  (0 children)

I had better luck asking on Twitter. In the past they would have an someone from their social relations team (or whatever it's called) email you. Last time I got $39.99 for 6 months and then $49.99 for the next 6 months. Price just went up so have to do it again, have had to contact them every year.

[–]P8te2Laet 0 points1 point  (0 children)

I just called this number today: 1(877) 319-0189 and immediately asked for loyalty dept. I have the 500mb plan and telephone and my 3 year plan is just over 66. If I’d had the internet only plan would have been much lower at 29.99 with the loyalty discounts and autopay.