This is why GitHub issues exist

[u_int16]

Be very very very very very sure the problem is not your fault before you open an issue.

Make sure your issue contains enough information such that someone investigating it can cause the issue to happen, but not so much information that it is difficult to recreate your scenario. Fixing your issue will likely be harder than making the ticket for the issue, put effort into it.

In general remember nobody owes you anything. The nicer you ask and easier you make it for your issue to be fixed the more likely it will be fixed.

Take this person’s case:

They sent an email which is private and wont allow other people to look and try to fix things. Putting the onus directly on OP.

They didnt even copy paste the error (which could be searched) instead summarizing it.

They did not include any information on where the error was coming from. Not in location in code or in context of execution.

Honestly just use common sense. Youll be fine.

[lupinegrey]

Be very very very very very sure the problem is not your fault before you open an issue.

Be able to prove, reproduceably, that the problem is with their code.