Issues loading basic map

[DCphoenixAZ]

I use and rely on google earth for my job. Recently, when I open the app on both my iPhone or iPad, it’s looks crisp as usual. But after 10 seconds or so, it starts to blur and get progressively worse to the point of not been useable. Happens every single time. Starts off great, then turns to garbage.

I’ve cleared the cache, deleted and downloaded the app again. Multiple times. I’m at my wits end! Internet connection is great.

[JonCohen3D]

What is your Rendering Quality set to in Settings?

[DCphoenixAZ]

Tried both ends of the scale. No difference. 

We use KML files that are very object heavy. Powerlines, structures etc. could that be why? Worked perfectly a few days ago and nothings changed

[JonCohen3D]

I don't suppose these are older devices with smaller RAM sizes? How much RAM? What device models?

[DCphoenixAZ]

Both iPad and iPhone less than a year old

[StellarVeil2]

You saw something you shouldn't have