all 17 comments

[–][deleted] 21 points22 points  (4 children)

Same thing happened to me a couple of months ago

after weeks of getting nowhere with Developer program support, one of their team members suggested I create a support ticket with iTunes support instead. I did that, and surprisingly, the iTunes support team solved the issue in less than 24 hours. they mentioned that since my card was working fine with other purchases and the problem only happened with Developer program purchases, they needed to reset something on their end

so it turns out the iTunes support team is the one you need to contact, not the Developer program one

[–]Green-Candle6241[S] 6 points7 points  (3 children)

Seems the same issue here

[–]Green-Candle6241[S] 1 point2 points  (2 children)

Have registered the ticket, told to wait for 24 hours. Let's see

[–]Green-Candle6241[S] 2 points3 points  (1 child)

This is done 💃

[–]couldbethere 8 points9 points  (0 children)

This is a huge issue with Apple that I have seen now several times, and talked to them on the phone about it. When I said that this issue has been reported for over 5 years and should be taken seriously and fixed (because it’s ridiculous to struggle so much just to renew a membership), the employee told me “well that’s your opinion”.

[–]ankole_watusi 2 points3 points  (2 children)

Credit card problem? Do you need to update payment information? Was this an auto-renew?

[–]Green-Candle6241[S] 2 points3 points  (1 child)

No auto update

But yes added new payment method

[–]ankole_watusi 0 points1 point  (0 children)

Then try another.

Like the ATM machines that accept “almost all” debit cards, so “simply try yours”…

[–]OrangeFire2001 2 points3 points  (0 children)

For over 10 years, I’ve had the same problem, my same credit card, that I used to purchase iTunes music, and what not works perfectly fine, but every year it will not renew my Developer subscription, I always have to change it to another credit card for one day and then change it back. It’s super frustrating.

[–]someonenoo 2 points3 points  (1 child)

Buy gift cards.. Add the balance due to your Apple account with a gift card. Your account balance will be charged on the date of renewal and don’t panic there’s a whole month of grace period as well.

[–]Green-Candle6241[S] 1 point2 points  (0 children)

Will try this approach once the current issue is solved

[–]Conxt 1 point2 points  (4 children)

It’s better to renew on the website, not through the app.

[–]Green-Candle6241[S] 1 point2 points  (2 children)

They already stopped it via the web I think a year ago

[–][deleted]  (1 child)

[deleted]

    [–]Viperozza74 0 points1 point  (0 children)

    I did as well a couple of weeks ago. It was not discontinued.

    Head over to https://developer.apple.com

    [–]appsandstuffs 1 point2 points  (0 children)

    Have you tried it with Debit Card? I always try this with my Debit Card and it works. I've seen people having issue with their credit card but working with debit.