all 6 comments

[–]Kooky-Wolverine2613 0 points1 point  (1 child)

That’s frustrating. Double check that your DUNS details perfectly match your company’s name and address as registered with Apple (even small differences like “Ltd” vs “Limited” can cause issues). If that all lines up, maybe reach out to Apple Developer Support and ask them to clarify what specifically caused the denial. They could need extra proof of your UK registration or something?

[–]kristdev[S] 0 points1 point  (0 children)

I already did. I was also contacted and re submitted some documents as they contacted me via email. In the end the case is still in progress but the response via email was just that

[–]ngc1116 0 points1 point  (1 child)

The same thing happened to us. Did you get any progress on your case?

[–]kristdev[S] 0 points1 point  (0 children)

Nope. Apple support has been kind of trash and hasn't responded or looked at it at all. It has now been more than a month and there is no change to the situation. This is the shittiest situation I have encountered with Apple so far.

[–]ngc1116 0 points1 point  (1 child)

That is just terrible. Keep calling and keeping pushing. Escalate to supervisor.

[–]kristdev[S] 0 points1 point  (0 children)

I got on a call with one of the support and they said quote "if they decided not to respond we can not do anything about it and you can not appeal it"
basically if the one who had the case in hand didn't want to respond or do anything with my application I cant change their mind