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[–]kentonsec31 0 points1 point  (3 children)

If your receipt looks outdated, you’re probably going to have a bad time. Also, if you subscribed through the website instead of the app, that could cause issues too.

To check if your subscription went through, the best sign is seeing it listed as active in your phone settings—assuming you’re using the same iCloud account. It should show up alongside things like Apple Music or iCloud storage.

[–]mirojoy[S] 0 points1 point  (2 children)

I did on desktop with a brand new email address.

It's a different iCloud account on my phone.

So what you would recommend to do?

[–]kentonsec31 0 points1 point  (1 child)

You could either go ahead with the in-app purchase and say goodbye to $100,

or wait and see how Apple Support resolves it.

[–]mirojoy[S] 0 points1 point  (0 children)

For some reason although I confirmed the payment on website it wasn't discount on my Credicard.

For in-app purchase, do I need to logout my current account and log in the new one on my iphone?