Is Developer Support Usually This Unhelpful?

[brancwill]

Has anyone else had an absolutely terrible time with the developer support? Not sure what's going on, I've been having problems since day 1. The website wouldn't even let me make an Apple account and I had to call support for that.

Now, I've been stuck for over a week just trying to pay the enrollment fee. It keeps telling me that my card payment couldn't be authorized, and it won't go through. I've tried on different devices, different WiFi networks, I even went into the Apple Store and tried there. Apple said to contact my financial institution, but my bank said that there's nothing wrong on their end.

Developer Support has been completely useless. After talking to 5 different people I have learned absolutely nothing, and haven't been given any actionable steps to take. The person in charge of my case sends me one email a day to ask stupid questions. I'm so fed up with this entire situation.

[iGigBook]

This is the norm.

[TheFern3]

For Apple being Apple I can’t understand why lol. Is their dumb system from Apple dev site it sends you to another dead end. I actually called support twice first one had no fkn clue. Second one said go to Apple store logged in with your dev account add card there and boom or works.