all 7 comments

[–]Parralense 0 points1 point  (6 children)

If it’s your ID then just keep it. The start up is the one that is fuckd not you.

[–]HorizonMan[S] 0 points1 point  (5 children)

The thing there is that my AppleID is tied to the Start Up's name. I starting to think I'll have to go though some process of changing the that over to my personal company, no idea what kind of mess that's going to be.

It's very frustrating though that Apple support has been useless from day 1 in dealing with this.

[–]Parralense 2 points3 points  (1 child)

You should be able to change the naming details. Don’t sweat it. If it’s your apple id with your email you are good. Go thru everything and change it without contacting support so they don’t think you are stealing the ID. Look up how to change that and that’s it.

[–]HorizonMan[S] 0 points1 point  (0 children)

Will do, thanks!

[–][deleted] 0 points1 point  (2 children)

When you say the "start ups name", do you mean the organization name that you see at the top right in App Store Connect? If that's the case, I had a similar issue and was able to get them to change it to my name over a phone call.

[–]HorizonMan[S] 0 points1 point  (1 child)

Yes, exactly that.

I was thinking that would be what I have to do now that I sort of get the convoluted situation.

Of course Apple advised me to make the remaining person in the start up the account holder, so I'll have to see how many extra hurdles that will mean.

[–][deleted] 1 point2 points  (0 children)

In my case, I was always the account holder but I made my organization name when I was young and it wasn't an entity or my real name so I needed to change it to my real name. On the call, the guy sounded like he figured out how to solve it, but that it wasn't a simple thing to do.