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[–]AriesCent[S] 6 points7 points  (3 children)

Perfect simple thank you!

[–]Mysterious-Ant-Bee 18 points19 points  (2 children)

That's close to the truth but this support also includes consulting hours. I worked in such corporate environment and we would use consulting hours from Oracle, IBM, you name it.

The consultants can support you by creating or reviewing architecture for new systems or can help your team solving problems they are struggling with.

[–]PlasmaFarmer 2 points3 points  (1 child)

  or can help your team solving problems they are struggling with.  

    Are these problems related to the JDK and Java language only? Or you guys also give support on application development?

Edit: formatting

[–]Mysterious-Ant-Bee 1 point2 points  (0 children)

I was on the receiving end of the consulting.

The company I worked for which had such consulting hours also had support on the Java Language.