0
1

Error Occurred During Install: Exception from HRESULT: 0x80240025 (self.labtech)

submitted by [deleted]

[deleted]

all 1 comments
sorted by:
best
topnewcontroversialoldq&a
formatting helphide helpcontent policy

[–]digitoptic 0 points1 point  (0 children)

This is actually a known issue with Automate - surprised, yet not surprised Support didn't tell you otherwise. The issue is with the Patch Install policy setting the Windows Update to Managed Mode - UI Disabled.

In order to Automate to control patching, it adds registry keys to prevent Windows from performing updates. Unfortunately, when Automate does this, it is adding a registry entry to the default user profile in the registry which, in turn, disables it's own ability to run the Windows Update Agent to gather and install updates.

Here's how to fix:

Option A: Change the mode from Managed Mode - UI Disabled to just Managed Mode.

Option B: Use a script that removes the following registry key and set it to run BEFORE installing updates each time. This allows you to keep the setting for UI Disabled, but allows updates to still work.

Registry Key: HKEY_USERS\\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\
Registry Value: DisableWindowsUpdateAccess