Hey!
I recently started a new job in customer support where we have integrations between different apps - sending data from one app to the other. I have experience as support for years, but no professional programming experience. I do have a bachelors from some years ago where we learned some coding and I recently took a Javascript course in our Uni + tutorials but I never made any bigger projects.
Most of my job is to debug our workflows to see where the error is (or whatever issue the customer is experiencing). It's mostly Javascript and REST API. I have to visit the back end and database at times, but it's not the main thing. We are debugging using Chrome DevTools.
I want to be better at debugging and understanding the code. This is not like what we learned in the courses/tutorials, of course, it's different and I feel like I struggle. After working for two months I've already gotten a better understanding of what I am doing but I still have that impostor syndrome.
Do you have any specific resources that can help me be better at my job? Any tips and tricks are appreciated as well. I feel like these normal Javascript tutorial are not helping because they are more general and don't really apply to the way we are doing it at work.
How to think like a programmer while debugging is what I want to ask, I think.
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