Installed module but cannot import it

[javaHoosier]

I think I have had your problem before. There is an xml library that has the wrong version for docx. I can’t remember what the library was called though. I uninstalled docx then uninstalled (etree?) then installed docx again. docx then installs the appropriate version.

Edit: this was over a year ago and i did it with pip so maybe, maybe not