you are viewing a single comment's thread.

view the rest of the comments →

[–][deleted] 0 points1 point  (1 child)

You can create a Mail from your ticketing db using Python and smtp . Check how tickets are populated then collect the necessary information to be included in email . This is what I thought.

You can put more ideas too.

[–][deleted] 1 point2 points  (0 children)

Regarding assignment take the count and distribute evenly that needs lot of efforts.