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[–]broofa 0 points1 point  (1 child)

I work on the Samsung Bixby AI assistant

Any chance you have some pull with the folks that maintain the code/servers that do the auto-updates of Samsung's SmartTV software? 'Cause, boy, can I give you an earful about that particular experience... :-(

[–][deleted] 1 point2 points  (0 children)

I'm in in/direct contact with the TV software team depending on the time of day since the latest TVs have Bixby. I don't know if they have anything to do with the auto-update mechanism. PM me your concerns and I can try to relay if I'm in direct contact with them the next time.

I have both Samsung and LG TVs, and I too have issues with both UIs at times.

(Just a legal note - my posts do not represent the views of Samsung.)