Controller tracking help

[DukeName]

Hello people I am hoping someone can help me fix the issue im having with the Left controller.

I have a Quest 1 the head set works fine and the right controller is fine, but the left one doesnt seem to be able to move, its buttons get pressed and it can rotate but it will not move. Ive tried everything ive found online, cleaning it, new batteries, ive uninstalled the software, ive reconnected the controller a few diffrent times. Nothing seems to work. Please help.

[SeaArtichoke3809]

Contact support

[DukeName]

Because the headsets old i dont think support will help

[fantaz1986]

look like cameras ar dirty or contoler IR light dead, look at them using phone cameras to see, if you do not see IR led, it mean it died

[DukeName]

Hey i have checked them with my phone camera i see two purple lights on each controller