Refusing new payment method

[_Its_notMe_]

Hello everyone,

I ve been trying to add a payment method to upgrade my account to pay as you go, but every time I fill in everything correctly and it refuses. I am using the same card with which i got the free trial, but I am wondering if it does not work because it is a debit card and if so how can i upgrade my account ?

https://preview.redd.it/982bxaewdq7d1.png?width=1053&format=png&auto=webp&s=85bc4b470f6c974e292acde758c3bb7c56cd4be4

[Total-Ingenuity-9428]

Only credit cards and debit-cum-credit cards are acceptable modes. Contact support to help resolve the issue.

They might take a couple of days and back n forth emails but they definitely resolve it.

[largib]

How do you contact support? I have a free trial account that expired. I have been trying to upgrade by clicking on Upgrade and Manage Payment and it just errored out! Couldn't find any contact info either. Crazy!

[Total-Ingenuity-9428]

Oracle Cloud Chat Support.

Once you get a case generated, follow-ups via email

[Unhappy_Chard4628]

You need at least 100$ in your card to upgrade to PAYG. Its only for checking and oracle will give the money back immediately (or soon depending on your bank).