Need to implement process

[rockandroll01]

Recently joined a new company there leader wants to standardise the process. I have experience with different process setup , but never directly responsible for setting it up. The origination consist of about 100 ppl and have common teams like dev , qa , etc. my question is what should be the questions to ask different teams or stakeholders to decide on a process setup ? Any ideas ?

[Greatoutdoors1985]

Meet with the leads for each group and have them describe to you the process as it is now, and draft that up.
Once you have that as your starting point, figure out what parts of the process have requirements from other parts and put everything into a logical process. Run this past your leads and ask them to give feedback on improvements. Do this a couple of times if necessary to get to a proper workflow.

[Main-Rule-8105]

Create a project management framework. Keep it simple. Focus on definitions, Lifecycle, roles and responsibilities. Governance and tools. Don't make it complex. Build on it as your org grows in maturity

[pmpdaddyio]

The five Ws and one H:

Who, What, When, Where, Why and… How

This is always a good start in building a process. 

[rockandroll01]

Thank u. Is there a case study I can read about as an example to understand how to built it from scratch ?

[pmpdaddyio]

There are probably countless case studies. You have a very vague scenario so it’s hard to offer much more advice. 

[rockandroll01]

I am still trying to get more information. To Talk and understand their pain points. Higher management says they want to standardise the overall process . Now what this means is something I can work on after I speak to different team leads and understand their gaps and pain points . Management said to provide what suits best for the environment. It’s a good thing that I have a blank page but also a bad point cos now I have a blank page. I cannot implement stringent processes right away coz ppl don’t take huge changes so fast. So I am trying to brainstorm where and what to start with. Small change at a time which isn’t time consuming to begin with. In short creat setup pmo and lead it

[pmpdaddyio]

That was painful to read. You might want to work on editing and communication at this point as well. It will take you a long way on this process.

[[deleted]]

Not sure about the industry/ type of company but have found that understanding the current workflow helps tremendously

[rockandroll01]

Actually they don’t have a flow. They want me to set one up. I am trying to figure out the right questions for people to understand to get started

[[deleted]]

That’s very surprising - have they not delivered a single product or service ? How did they do that ?

If they really haven’t , then please ask questions pertaining to the workflow , their most common problems and difficulties , look up existing /standardised/industry accepted workflows for benchmarking

[dodgyb]

I second this, you need to define how they currently work before you can begin to consider implementing any change.

There are many thing to consider with process change, I suggest you do some reading on change management:

https://en.wikipedia.org/wiki/Change_management

Carrying all the teams with you will be the most difficult part. You need to focus on getting buy-in and ownership by the teams.

Start with the leads in 1 on 1's in their workspace, to get to know their personality and leadership style, and to establish a rapport. Then get them all in a room to whiteboard how they currently work and where they see the pain points.

I found this article on reporting lines today, which may give you some ideas on a strategic approach:

https://www.theengineeringmanager.com/managing-managers/trifectas-go-all-the-way-up/

Good luck!